funph Privacy Policy

When you register for a funph account, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, mobile number, email address, and the payment details associated with your GCash or Maya account. We also collect information you provide when you contact our support team, respond to surveys, or participate in any promotional activity on the platform. In addition to information you provide directly, we automatically collect certain technical data when you access funph.bet, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall performance of our mobile-first service. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations, and any such data is handled with the highest level of care.

The personal information we collect is used primarily to operate and maintain your funph account, process deposits and withdrawals through GCash and Maya, and ensure that all transactions are conducted securely and in accordance with Philippine financial regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential to the service and cannot be opted out of while your account remains active. Where you have given your consent, we may also use your contact information to send you promotional messages about new games, bonuses, or platform features; you can withdraw this consent at any time through your account settings. Your gameplay data and session history are used internally to improve platform performance, personalise your experience, and identify any patterns that may indicate problem gambling, in line with our responsible gaming commitments. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

funph shares your personal information only in limited circumstances and always with appropriate safeguards in place to protect your privacy. We work with trusted third-party service providers — including payment processors, identity verification partners, and cloud infrastructure providers — who access your data solely to perform services on our behalf and are contractually bound to keep it confidential. We may disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so, or when we believe disclosure is necessary to protect the rights, safety, or property of funph, our users, or the public. In the event that funph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with third-party advertisers or data brokers, and we do not allow any partner to use your information for purposes beyond those strictly necessary to deliver the services you have requested.

We retain your personal information for as long as your funph account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and record-keeping obligations. When your data is no longer needed for these purposes, we securely delete or anonymise it in a manner that prevents reconstruction or re-identification. funph employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, including encryption of data in transit and at rest, access controls, and regular security audits. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately at [email protected] so we can take prompt action.

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have a number of rights with respect to your personal information held by funph. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account profile. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately within the timeframes required by law.

funph reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users through in-platform messages or email. Your continued use of the funph platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to us at [email protected].