Player Wellbeing
At funph, we believe that entertainment should always feel good — never stressful, never out of control. Our Responsible Gaming commitment is built into every part of the platform, giving every Filipino player the tools, information, and support needed to keep gaming a positive experience. Whether you are a casual player or a regular, understanding your limits is the smartest move you can make.
Our Commitment
You can set daily, weekly, or monthly deposit limits directly from your funph account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased for a 24-hour cooling-off period, giving you real protection against impulsive decisions. We encourage every player to decide on a comfortable budget before they start playing, and to treat that budget as a firm boundary rather than a suggestion. If you ever feel your current limit is too high, you can lower it instantly with no waiting period. Keeping your spending within a planned range is the single most effective way to ensure gaming stays enjoyable over the long term.
Time can pass quickly when you are engaged in live casino games, so funph provides optional session time reminders that alert you after a set period of play. You can configure these reminders in your account preferences to notify you every 30, 60, or 90 minutes, helping you stay aware of how long you have been playing. When a reminder appears, we encourage you to take a short break, step away from the screen, and check in with how you are feeling before continuing. Regular breaks are proven to support better decision-making and reduce the risk of chasing losses. Taking control of your time is just as important as taking control of your budget.
If you feel that you need a longer break from gaming, funph offers a self-exclusion feature that allows you to suspend your account for a chosen period — from 30 days up to a permanent closure. During a self-exclusion period, you will not be able to log in, make deposits, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly; there is no pressure or delay when you decide this is the right step for you. If you choose a temporary exclusion and the period ends, you will need to actively opt back in before your account is reactivated. We also recommend reaching out to national support organisations if you feel you need additional help beyond what our platform tools can provide.
funph strictly prohibits anyone under the age of 21 from registering or playing on the platform, in full compliance with Philippine gaming regulations. During registration, all players are required to confirm their age and submit valid identification for verification before any real-money activity is permitted. We urge parents and guardians to use device-level parental controls and to keep their account credentials private to prevent minors from accessing the platform. Any account found to belong to an underage player will be immediately suspended and all funds returned in accordance with applicable law. Protecting young people from gambling harm is a responsibility we take without compromise.
Know the Signs
Problem gambling can develop gradually and is not always easy to spot in yourself. The following signs may indicate that gaming has moved beyond healthy entertainment. If you recognise any of these in your own behaviour, we strongly encourage you to use our self-limit tools or reach out for support.
If you or someone you know is struggling with problem gambling in the Philippines, support is available. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline, and the National Council on Problem Gambling provides confidential counselling services. You can also contact our support team at [email protected] at any time — we are here to help you access the right resources without judgement. Remember, asking for help is a sign of strength, not weakness, and taking action early makes a real difference. You do not have to face this alone.
funph is committed to making sure every Filipino player has a safe, enjoyable experience. Explore our FAQ for more details on our tools, or log in to manage your account limits today.